Service Code/Message	Description		Corrective Action
0101 1	Battery End of Life When the battery can no longer maintain sufficient capacity for operation, the battery has reached the end of its useful life.		Replacement with new batteries
0401	Privacy Mismatch The intercom cannot find the required privacy key ID.		Press the programmed privacy button. Or enable/disable privacy mode via the menu. If the problem has been resolved, go to the Services & Support menu to remove the error code notification.
0402	Key Not Found The intercom cannot find the required privacy key ID.		Contact an authorized Motorola Solutions reseller.
0582	Software Failure or Hardware Failure Software or hardware error		Contact an authorized Motorola Solutions reseller.
0592
0593
05A2
0581
0590
0598
0801
0802 or Error 01/42	Invalid Authentication Configuration Service See also: service0802		If the problem persists, contact an authorized Motorola Solutions dealer.
0701	Wrong Battery The battery has not been certified by Intercom. Example: Installing a non-UL TIA-4950 certified battery in a UL TIA-4950 certified walkie-talkie. See also:service0701		Replace with certified batteries. Note: If the error is a "Battery not recognized" error, you can fix it by removing the charging cradle from the walkie-talkie.
0702	Unrecognized Battery The intercom cannot read or recognize the installed battery.
0703	Unknown Battery The battery is not genuine
1101	Ineffective front-end accessory (dolly) / Ineffective accessory (handheld) The connected accessory is faulty or not recognized by the intercom.		Replacement with Motorola Solution licensed accessories
1102	Ineffective accessories (dollies) The connected accessory is faulty or not recognized by the intercom.