{"id":7177,"date":"2025-09-06T15:59:31","date_gmt":"2025-09-06T07:59:31","guid":{"rendered":"https:\/\/commutronics.com.tw\/?page_id=7177"},"modified":"2025-09-12T11:10:10","modified_gmt":"2025-09-12T03:10:10","slug":"apercu-des-codes-de-service","status":"publish","type":"page","link":"https:\/\/commutronics.com.tw\/fr\/service-code-overview\/","title":{"rendered":"Vue d'ensemble du code de service"},"content":{"rendered":"<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Code de service\/message<\/th><th colspan=\"2\">Description<\/th><th>Action corrective<\/th><\/tr><\/thead><tbody><tr><td><strong>0101<\/strong>&nbsp;<sup>1<\/sup><\/td><td colspan=\"2\"><strong>Fin de vie de la batterie<\/strong><br>Lorsque la batterie ne peut plus maintenir une capacit\u00e9 suffisante pour fonctionner, elle a atteint la fin de sa dur\u00e9e de vie utile.<\/td><td>Remplacer les piles par des piles neuves<\/td><\/tr><tr><td><strong>0401<\/strong><\/td><td colspan=\"2\"><strong>Inad\u00e9quation de la protection de la vie priv\u00e9e<\/strong><br>L'interphone ne trouve pas l'ID de la cl\u00e9 de confidentialit\u00e9 requise.<\/td><td>Appuyez sur la touche de confidentialit\u00e9 programm\u00e9e.<br>Vous pouvez \u00e9galement activer\/d\u00e9sactiver le mode de confidentialit\u00e9 dans le menu.<br>Si le probl\u00e8me a \u00e9t\u00e9 r\u00e9solu, allez dans le menu Services &amp; Support pour supprimer la notification du code d'erreur.<\/td><\/tr><tr><td><strong>0402<\/strong><\/td><td colspan=\"2\"><strong>Cl\u00e9 non trouv\u00e9e<\/strong><br>L'interphone ne trouve pas l'ID de la cl\u00e9 de confidentialit\u00e9 requise.<\/td><td>Contactez un revendeur Motorola Solutions agr\u00e9\u00e9.<\/td><\/tr><tr><td><strong>0582<\/strong><\/td><td colspan=\"2\" rowspan=\"8\"><strong>D\u00e9faillance du logiciel<\/strong>&nbsp;ou&nbsp;<strong>D\u00e9faillance du mat\u00e9riel<\/strong><br><strong>Erreur de logiciel ou de mat\u00e9riel<\/strong><\/td><td rowspan=\"8\">Contactez un revendeur Motorola Solutions agr\u00e9\u00e9.<\/td><\/tr><tr><td><strong>0592<\/strong><\/td><\/tr><tr><td><strong>0593<\/strong><\/td><\/tr><tr><td><strong>05A2<\/strong><\/td><\/tr><tr><td><strong>0581<\/strong><\/td><\/tr><tr><td><strong>0590<\/strong><\/td><\/tr><tr><td><strong>0598<\/strong><\/td><\/tr><tr><td><strong>0801<\/strong>&nbsp;<\/td><\/tr><tr><td><strong>0802<\/strong><br>ou<br><strong>Erreur 01\/42<\/strong><\/td><td colspan=\"2\"><strong>Service de configuration de l'authentification invalide<\/strong><br>Voir aussi<br><a href=\"https:\/\/commutronics.com.tw\/fr\/soutien\/code_de_service_0802\/\" data-type=\"page\" data-id=\"6395\">service0802<\/a><\/td><td><br>Si le probl\u00e8me persiste, contactez un revendeur Motorola Solutions agr\u00e9\u00e9.<\/td><\/tr><tr><td><strong>0701<\/strong>&nbsp;<\/td><td colspan=\"2\"><strong>Mauvaise batterie<\/strong><br>La batterie n'a pas \u00e9t\u00e9 certifi\u00e9e par Intercom.<br>Exemple : Installation d'une batterie non certifi\u00e9e UL TIA-4950 dans un talkie-walkie certifi\u00e9 UL TIA-4950.<br>Voir aussi<a href=\"https:\/\/commutronics.com.tw\/fr\/soutien\/code_de_service_0802\/\" data-type=\"page\" data-id=\"6395\">service0701<\/a><\/td><td rowspan=\"3\">Remplacer par des piles certifi\u00e9es.<br><em>Remarque : s'il s'agit d'une erreur \"Batterie non reconnue\", vous pouvez la r\u00e9soudre en retirant le socle de charge du talkie-walkie.<\/em><\/td><\/tr><tr><td><strong>0702<\/strong>&nbsp;<\/td><td colspan=\"2\"><strong>Batterie non reconnue<\/strong><br>L'interphone ne peut pas lire ou reconna\u00eetre la batterie install\u00e9e.<\/td><\/tr><tr><td><strong>0703<\/strong>&nbsp;<\/td><td colspan=\"2\"><strong>Batterie inconnue<\/strong> <br>La batterie n'est pas authentique<\/td><\/tr><tr><td><strong>1101<\/strong>&nbsp;<\/td><td colspan=\"2\"><strong>Accessoire frontal inefficace (dolly) \/ Accessoire inefficace (handheld)<\/strong><br>L'accessoire connect\u00e9 est d\u00e9fectueux ou n'est pas reconnu par l'interphone.<\/td><td rowspan=\"2\">Remplacement par des accessoires sous licence Motorola Solution<\/td><\/tr><tr><td><strong>1102<\/strong>&nbsp;<\/td><td colspan=\"2\"><strong>Accessoires non valides (chariots)<\/strong><br>L'accessoire connect\u00e9 est d\u00e9fectueux ou n'est pas reconnu par l'interphone.<\/td><\/tr><\/tbody><\/table><\/figure>","protected":false},"excerpt":{"rendered":"<p>Service Code\/Message Description Corrective Action 0101 [&hellip;]<\/p>\n","protected":false},"author":251107229,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-7177","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PfNdxH-1RL","jetpack-related-posts":[{"id":8182,"url":"https:\/\/commutronics.com.tw\/fr\/mototrbo-software-feature\/","url_meta":{"origin":7177,"position":0},"title":"Licence d'utilisation du logiciel MOTOTRBO\u2122","author":"Alex Tseng","date":"f\u00e9vrier 8, 2026","format":false,"excerpt":"Centre de gestion des licences num\u00e9riques MOTOTRBO\u2122 - Pr\u00e9sentation g\u00e9n\u00e9rale des licences logicielles MOTOTRBO\u2122 Nous proposons MOTOTRBO\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article 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