{"id":7177,"date":"2025-09-06T15:59:31","date_gmt":"2025-09-06T07:59:31","guid":{"rendered":"https:\/\/commutronics.com.tw\/?page_id=7177"},"modified":"2025-09-12T11:10:10","modified_gmt":"2025-09-12T03:10:10","slug":"service-code-overview","status":"publish","type":"page","link":"https:\/\/commutronics.com.tw\/en\/service-code-overview\/","title":{"rendered":"Service Code OverView"},"content":{"rendered":"
Service Code\/Message<\/th>Description<\/th>Corrective Action<\/th><\/tr><\/thead>
0101<\/strong> 1<\/sup><\/td>Battery End of Life<\/strong>
When the battery can no longer maintain sufficient capacity for operation, the battery has reached the end of its useful life.<\/td>		Replacement with new batteries<\/td><\/tr>
0401<\/strong><\/td>Privacy Mismatch<\/strong>
The intercom cannot find the required privacy key ID.<\/td>		Press the programmed privacy button.
Or enable\/disable privacy mode via the menu.
If the problem has been resolved, go to the Services & Support menu to remove the error code notification.<\/td><\/tr>
0402<\/strong><\/td>Key Not Found<\/strong>
The intercom cannot find the required privacy key ID.<\/td>		Contact an authorized Motorola Solutions reseller.<\/td><\/tr>
0582<\/strong><\/td>Software Failure<\/strong> or Hardware Failure<\/strong>
Software or hardware error<\/strong><\/td>		Contact an authorized Motorola Solutions reseller.<\/td><\/tr>
0592<\/strong><\/td><\/tr>
0593<\/strong><\/td><\/tr>
05A2<\/strong><\/td><\/tr>
0581<\/strong><\/td><\/tr>
0590<\/strong><\/td><\/tr>
0598<\/strong><\/td><\/tr>
0801<\/strong> <\/td><\/tr>
0802<\/strong>
or
Error 01\/42<\/strong><\/td>		Invalid Authentication Configuration Service<\/strong>
See also:
service0802<\/a><\/td>
If the problem persists, contact an authorized Motorola Solutions dealer.<\/td><\/tr>
0701<\/strong> <\/td>Wrong Battery<\/strong>
The battery has not been certified by Intercom.
Example: Installing a non-UL TIA-4950 certified battery in a UL TIA-4950 certified walkie-talkie.
See also:service0701<\/a><\/td>		Replace with certified batteries.
Note: If the error is a \"Battery not recognized\" error, you can fix it by removing the charging cradle from the walkie-talkie.<\/em><\/td><\/tr>
0702<\/strong> <\/td>Unrecognized Battery<\/strong>
The intercom cannot read or recognize the installed battery.<\/td><\/tr>
0703<\/strong> <\/td>Unknown Battery<\/strong>
The battery is not genuine<\/td><\/tr>
1101<\/strong> <\/td>Ineffective front-end accessory (dolly) \/ Ineffective accessory (handheld)<\/strong>
The connected accessory is faulty or not recognized by the intercom.<\/td>		Replacement with Motorola Solution licensed accessories<\/td><\/tr>
1102<\/strong> <\/td>Ineffective accessories (dollies)<\/strong>
The connected accessory is faulty or not recognized by the intercom.<\/td><\/tr><\/tbody><\/table><\/figure>","protected":false},"excerpt":{"rendered":"

Service Code\/Message Description Corrective Action 0101 […]<\/p>\n","protected":false},"author":251107229,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-7177","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PfNdxH-1RL","jetpack-related-posts":[{"id":8182,"url":"https:\/\/commutronics.com.tw\/en\/mototrbo-software-feature\/","url_meta":{"origin":7177,"position":0},"title":"MOTOTRBO\u2122 Software Feature Licensing","author":"Alex Tseng","date":"February 8, 2026","format":false,"excerpt":"MOTOTRBO\u2122 Digital Licensing Management Center MOTOTRBO\u2122 Software License Overview We offer MOTOTRBO\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/commutronics.com.tw\/en\/wp-json\/wp\/v2\/pages\/7177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/commutronics.com.tw\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/commutronics.com.tw\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/commutronics.com.tw\/en\/wp-json\/wp\/v2\/users\/251107229"}],"replies":[{"embeddable":true,"href":"https:\/\/commutronics.com.tw\/en\/wp-json\/wp\/v2\/comments?post=7177"}],"version-history":[{"count":6,"href":"https:\/\/commutronics.com.tw\/en\/wp-json\/wp\/v2\/pages\/7177\/revisions"}],"predecessor-version":[{"id":7251,"href":"https:\/\/commutronics.com.tw\/en\/wp-json\/wp\/v2\/pages\/7177\/revisions\/7251"}],"wp:attachment":[{"href":"https:\/\/commutronics.com.tw\/en\/wp-json\/wp\/v2\/media?parent=7177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}